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General FAQs Puerto Plata FAQs Punta Cana FAQs Mexico FAQs

 
General FAQs

Q: What are the busiest times of the year at the resort?
A: The busiest time periods at the resort are Christmas and New Years, Presidents week, Easter, July 4 and Thanksgiving. We always recommend that should you wish to vacation during these busy time periods that you book early.

Q: What are the slowest months at the resort?
A: The slowest months at the resort are May, September, October, November excluding Thanksgiving and the first two weeks of December. This is a lovely time to travel if you like peace and quite.

Q: When is the raining season?
A: The rainy season starts mid November and last until mid March but it is always nice in hot in the Dominican Republic. The hottest months of the year are July, August and September

Q: Do you offer excursions?
A:We have an excursion office located near our office tower with a well informed staff offering a variety of excursions to suit all.

Q: Does the Resort provide babysitting services?
A: The resort does provide babysitting services and this can be arranged when you arrive at the resort.

Q: What if one of us gets ill and needs medical attention or a doctor?
A: If you require medical services while you are vacationing at LHVC they have a medical center on - site located near the Trapiche Mexican Restaurant. Call the operator and ask to be connected with the on-call doctor. You will need to have your health insurance card and driver’s license or passport available when the doctor arrives so you can complete the required paperwork. Please do not hesitate to contact V.I.P Services for additional information.

Q: Is transportation provided to the resort from the airport and back?
A: Yes. LHVCFamily.com will arrange for your arrival the airport transfers from the Gregorio Luperón International Airport(POP),Puerto Plata with Lifestyle Holiday Vacation Resort. The traveling time from POP to or from the resort is approximately 30 minutes. Your return to the airport is also provided. However, you must make the arrangements with the V.I.P Service Department on getting you back to the Puerto Plata airport at the end of your vacation.

This must be arranged a minimum of two full days prior to departure. You can contact V.I.P Service Department at the following extensions # 70100 # 70101 # 70099 or just dial # 0 and ask the operator to connect you. Please keep in mind that you are responsible for your luggage at all times.

 
Puerto Plata FAQsTop

Q: How do I go about making a reservation?
A: The reservation is handle by us. To make a reservation you just fill out the easy to complete Reservation Request Form. We will then send you an invoice/rental agreement for your accommodations. You can securely make your payment using your Pay Pal Member Account or our PayPal Credit Card Services for non-members, whichever is convenient for you. Upon notice of receipt of your payment, your reservation details will be forwarded to Lifestyle, and they will send us a confirmation email that we will forward to you. Requests for Villa Accommodations must be made a minimum of 3 months in advance.

Q: How long does the reservation process take?
A: Acceptance of your reservation request from the resort usually only takes 24hrs to 48hrs. However, if your request is submitted on a Friday it is possible that it may not be processed until Monday when the office reopens over the weekend.

Q​: Is there any Resort Fees? Yes, Guests aged 12 and upwards staying at the Cofresi Palm, Tropical, Royal, Crown & Residence Suites, Spa Suites, Deluxe Suites, and Presidential Suites will pay US$5.00 per person per night. Guests aged 12 and upwards staying in Villas will pay US$10.00 per person per night.​ 

Q: When are the best times to book a Villa?
A: We require all Villas accommodations to be booked 3 months in advance due to high demand especially during the high season (December 15-April 15) & Holidays. The best and easiest time to plan your vacations when you are looking to book a Villa is during the low season times of early June, September, November (with the exception of Thanksgiving) & first 2 weeks of December. Villa accommodations are not offered during Christmas & New Years. All available Villa dates are shown on our availability calendar. .

Q: How will I know which Villa I will receive?
A: Unfortunately you would not. Lifestyle Management reserves the right to change Villa assignments right up until arrival. We can not guarantee requests for villas close to the beach or shoreline since the resort will not guarantee us. These beach and shoreline villas are in short supply. The resort only assigns Villa #'s usually 1 to 2 days prior to arrival. The villa that is issued will be based on the number of people in your party.

Q: Do the Villas have their own private pool?
A: Yes, exclusively for you.

Q: Are the Accommodations air conditioned?
A: Yes, air conditioning is standard in all of the accommodations at Lifestyle Holidays Vacation Resort. Many of the accommodations also have ceiling fans.

All of the villas have air conditioning units in each of the bedrooms with individual thermostats so you can set the temperature to your preference. Many villas also have an additional unit in the common area. In case any of the a/c units in your villa fail, please call Villa Reception and ask them to send Maintenance.

Q: Are the room accommodations guaranteed?
A: No one in the Travel/Hospitality industry “guarantee“ an accommodation. That is due to the fact they have to allow for Extreme Circumstances and the ever-possible human error that would prevent a guest from receiving the accommodations requested. The chances of not getting the accommodations requested from Lifestyle that has been operating since January 2002 is highly unlikely.

Q: What if we have to cancel our reservations for Flight Changes or Medical Reasons?
A: If you need to cancel due to flights changes or cancellations or medical reasons, we will move your vacation dates forward to the next available time that works for you, usually within the next twelve months. Most airlines will also allow you to move your flights forward within the next twelve months for those reasons, so you may not lose any money due to your change. We do charge $100 for trip date changes.

Q: How are refunds handled?
A: Refunds will not be given for early departures or no shows. Should your rescheduling not be possible the following applies. Any cancellation of a confirmed booking of more than 3 months prior to arrival will receive a full refund. Cancellation between 3 months and 1 month prior to arrival will receive a 50% refund. Any cancellation 1 month prior to arrival and the Rental Fee will be forfeited in its entirety.

Q: Do we require passports?
A: Yes. Travelling to the Dominican Republic requires a passport. All guests regardless of age need one including the children and infants.

Q: When should we book our Airline Reservations?
A:We recommend that you wait until the resort has accepted your reservations. Having your reservations confirmed in writing assures both of us that you will have the dates and accommodations requested before booking Airline Tickets that are difficult to change.

Q: What airport should we use?
A: The recommended airport is the Gregorio Luperón International Airport(POP), also known as Puerto Plata Airport, located in Puerto Plata, Dominican Republic.

Q: Are there any fees upon airport arrival.
A: Yes, There is a $10.00 Tourist Fee charged. Payable in Cash Only for each person in your group.

Q: How do we arrange Airport Transfers to the resort and back? Is there a fee.
A: Round Trip Airport Transfers from POP(Puerto Plata)are FREE. LHVCFamily.com will arrange your airport arrival transfers to the Lifestyle Resort. Travel info must be provided 14 days prior to your arrival to ensure your free transfer. Once you are finished with Baggage Claim and Customs make your way passed the rental car kiosks and out of the airport. Expect to see many drivers holding 8 ½ x 11 pieces of paper with names printed on them. Look for “Your Name and the Lifestyle Logo”. That person holding your name is your driver. The driver will take care of your luggage and assist you getting on the transportation vehicle supplied. The ride to the resort is about 30 minutes.

Your Departure Airport Transfer must be arranged by you. Two full days prior to your departure from the Resort, please contact Lifestyle VIP services to arrange with the resorts transportation department your return VIP Airport transfer. Please have all return flight details with you before calling.

Q: What is the Resort Address? How can we contact the resort directly?
A: Lifestyle Holidays Vacation Club, Columbus Plaza -Torre 1, Playa Cofresi, Puerta Plata, Dominican Republic. 1-809-970-7770

Q: What is the Time Zone for the DR?
A: Local Time is Caribbean Eastern Time which is 4 hours less than Greenwich Mean Time (GMT-4). Daylight Savings Time is not practiced in the DR.

Q: What are the Check In and Check Out Policies?
A: Check-in (starting) 3.00 pm Check-out (latest) 11.30 am. Guests staying beyond check-out time without prior notice/agreement will be charged automatically for one additional day. Extra charges: such as laundry services, telephone charges, etc. are to be promptly and fully paid during the check-out process.

All guests must check-out at the same desk to which they checked-in at the beginning of their vacation. If you arrived early your room may not be prepared for you. No Worries, leave your luggage with the Bell Captain, go enjoy a meal, a drink, and relax until your accommodations are ready.

Q: Is there a safe in the room? Is there a fee?
A: Yes. The Safe Lock & Key are $3 per day available at the front check in counters.

Q: At the resort are there Laundry Facilities?
A: No. There are no self-service washers and dryers. However, there are laundry services offered by the resort. In your closet is a white plastic bag and a form to complete. The form lists the type of clothing, number of items, and the cost. Complete the form, put it inside the bag with your laundry, and give it to the maid/housekeeper or leave it just inside the door in the morning if you want it back by the next day.

Q: Does the resort offer Spa Services?
A: Yes, The resort has two Spa centers, one is located within The Tropical Hotel grounds called Metamorphosis and the other one is the Yin Yang Spa which is located on the Cofresi Palm grounds near the Spa suites. These two Spa Centers also have full hairdressing services. Contact the Metamorphosis Spa by dialing extension 30803. Contact the Yin Yang Spa from Cofresi Palm at ext: 35052 or elsewhere at 39-35052.

Q: Does the resort offer Daycare and Baby Sitting Services?
A: Yes. The resort provides a Supervised Kid’s Club Opened Daily from 9:00AM to 12:00PM and from 2:00PM to 5:00PM with a Daily Activities Program for Children 4 to 12 years old. There are Two Children Pools, a Mini-Disco, Teen’s Club, and a Playground.

Babysitting services are available at an additional charge. This service requires a reservation. For further information contact Guest Services, VIP Services, or call the front desk.

Q: Does the resort have internet service?
A: Yes. Free Wi-Fi is available at all beaches, Villas Reception, VIP Sports Bar, VIP World and Tower.

Internet & Wi-Fi is also available around the entire resort for a fee. MASA Wifi is the provider. Purchase tickets at the Internet Centers in Tropical located by the shopping area (Tel: 35009) and Cofresi Palm (Tel: (39) 35030) by the tour desks.

Q: Will I need any electrical power adapters?
A: No. The resort uses similar electrical connections(plugs-outlets)as found in the U.S.

Q: Are pets allowed?
A: Sorry, the resort does not allow for animals except for those guests with special needs.

Q: Does the Resort accept credit cards (Visa-MasterCard-Amex)to pay the All-Inclusive Fees.
A: Yes, All Major Credit Cards are excepted through out the resort.

Q: Will we need to exchange U. S. currency to purchase goods in the Dominican?
A: The resort and most vendors accept U.S. Currency.

Q: Does the resort have on any General Stores or Clothing Boutiques?
A: The resort does have small stores offering personal items, cosmetics, tanning lotions, sunglasses, and even clothing. Many of the items and essentials you may need for you and your family are available. There is a new Duty Free store near VIP Tower offering a large line of products such as premium liquors, jewelry, etc.

Q: Does the resort provide Taxi & Car Rental Service?
A: Yes. Taxi & Car Rental Service is available to the resort. The resort posts Taxi Rate Information near the Front Lobby Arrival Area. Car Rental is provided by Alamo & National and is located on-site. Contact VIP services, guest services, or the front desk for further information. Be aware that driving conditions can be erratic and difficult for those not used to the region. We do not recommend self-drive visits.

Q: What does my All-Inclusive Fee include?
A: This fee covers all restaurants, beverages, and entertainment available to guests. To get around the resort due to its size Shuttle Service is provided or contact guest services if you need assistance. As VIP Guest Members you will receive Blue VIP Bands that will provide you with access to VIP areas around the resort such as VIP Beach, NV Beach, VIP Pool, VIP Bar, and many restaurants to choose from. Free Premium Alcohol is provided in the VIP areas as well as Free Alcohol in the non VIP areas (except for the Discotheque) and cigars FREE from the VIP areas. Attend the highly recommended Thursday night Bravissimo Party & the Sunday night Welcome Party Extravaganza (you will not regret it). Other events will be posted in the resort lobbies. Non-motorized sports are included: tennis, bike riding, boogie boards, flippers, snorkels, kayaks, beach and pool volleyball. Other schedule activities are noted in the Daily News, on the Tropical and Cofresi Palm Beach Activities Boards. Not only are beach chairs and towels included but also sun beds and bedside delivery of drinks and snacks by the Lifestyle Waiter/Waitress Staff.

Q: When are the All-Inclusive Fees paid?
A: The fees will be paid upon check in to the resort. The fee charges are found on the Rates Page of the accommodation being booked. Note - At all Lifestyle Resorts, a $80/$40 per adult/child supplement is mandatory for Christmas Eve & New Years Eve Celebrations.

Q: What style restaurants are available?
A: At Lifestyle there are 29 restaurants to choose from, and 1 is Kosher, which you will have access to most. Enjoy dining at 12 different a la Carte restaurants(except Azul), reservations are required. The buffet restaurants Casablanca & The Pearl's cuisine receive the same attention in preparing for you as the a la carte restaurants.

We highly recommend that after check-in at the resort you sit down with VIP Services. They will help you with scheduling your a la carte dinner reservations, beverages to be stocked in the refrigerator, or other needs you may require. Double booking a particular a la carte restaurant during your stay may be limited by the resort so that all members/guests can eat at their favorite restaurant.

Q: Is tipping required?
A: No. Tipping is not required at the resort. Most guests usually tip the maid who takes care of your accommodations.

Q: As a Members Guest will I receive the same access to the resort as a Member?
A: No. Member Guests will not have access to Serenity, Harmony & Lifestyle Beach; Azul, Anja’s Lounge & the Spanish Tapas Bar. However,you will receive access to many other of the VIP Areas such as VIP Beach, NV Beach, VIP Pool, VIP Bar and many restaurants to choose from.

Q: Is the water safe to drink?
A: Guests are advised not to drink water from the faucet. Bottled water is provided, purified water is used in all cooking, and in the making of ice. Please remember to use bottled water when brushing your teeth and cleaning your toothbrush.

Q: While at the resort what security measures are taken?
A: Lifestyle takes the members & guests concerns in this matter quite seriously. This resort is what most people know as a gated community. There are about 300 Security Personnel posted at the resort 24 hrs every day. So feel secure in that No One gets in that is not supposed to be there.

Q: Does the resort offer Excursions?
A: Yes. Please visit the VIP Excursions Shops at the resort or you can check out the resorts website http://www.lifestyleexcursions.com

Q: Are there any Casino's close to the resort?
A: Yes. The closest one is the "Kviar Cofresi Casino" at Ocean World and has recently undergone major renovations. The new four story entertainment complex is called "The Dome" Chairman's Circle Club House. It also features dining at the trendy new "Café del Mar" outdoor café, as well as "Ocean" – The Steak and Lobster House, a high-end seafood restaurant, the new top floor Cigar Lounge, and  The Lounge Bar Nightclub. See Lifestyle's customer service for transportation to The Dome. Presently the reservation and entrance fee required to enter The DOME are being waived for members. The Kviar Cofresi Casino nor the restaurants at Ocean World are not part of the All-Inclusive Fee.

The next closest casino is The American Casino at Jack Tar Village in Playa Costambar which about a 15 minute taxi ride. The casino features: Slot Machines, Table Games, and Poker Tables.

Q: Are we required to attend a “Sales Promotion”?
A: No. You may be approached by a Lifestlye Staff employee to take a Tour of the Resort. That is the start of the “Sales-Promotion”. If you do not wish to take a tour just say “NO – Thank You”

Q: Are there any Dress Code requirements at the restaurants?
A: Yes. A dress code is enforced for members and guests at the air conditioned a la carte restaurants. Restaurants such as Jazz, Simply Gourmet, Moomtaz, El Pilon, Rodizio, Intimates, etc. require men to wear long pants. Flip Flops are discouraged for men and women. Please check with VIP Services if needed.

Q: What are the busiest times of the year at the resort?
A: The busiest time periods at the resort are Christmas and New Years, Presidents week, Easter, July 4 and Thanksgiving. We always recommend that should you wish to vacation during these busy time periods that you book early.

Q: What are the slowest months at the resort?
A: The slowest months at the resort are May, September, October, November excluding Thanksgiving and the first two weeks of December. This is a lovely time to travel if you like peace and quite.

Q: When is the raining season?
A: The rainy season starts mid November and last until mid March but it is always nice in hot in the Dominican Republic. The hottest months of the5 year are July, August and September.

 
Punta Cana FAQsTop

Q: How do I go about making a reservation?
A: The reservation is handle by us at LHVCFamily.com. To make a reservation you just fill out the easy to complete Reservation Request Form. We will then send you an invoice/rental agreement for your accommodations. You can securely make your payment using your Pay Pal Member Account or our PayPal Credit Card Services for non-members, whichever is convenient for you. Upon notice of receipt of your payment, your reservation details will be forwarded to Lifestyle, and they will send us a confirmation email that we will forward to you.

Q: How long does the reservation process take?
A: Acceptance of your reservation request from the resort usually only takes 24hrs to 48hrs. However, if your request is submitted on a Friday it is possible that it may not be processed until Monday when the office reopens over the weekend. 

Q: Is there any Resort Fees? ​Yes, ​guests aged 12 years and upward will pay a US$5.00 per person per night.

Q: Are the Accommodations air conditioned?
A: Yes, All suites are air-conditioned.

Q: Are the room accommodations guaranteed?
A: No one in the Travel/Hospitality industry “guarantee“ an accommodation. That is due to the fact they have to allow for Extreme Circumstances and the ever-possible human error that would prevent a guest from receiving the accommodations requested. However, To put your mind at ease the chances of not getting the accommodations requested from Lifestyle are highly unlikely due to the constant reservation monitoring done.

Q: What if we have to cancel our reservations for Flight Changes or Medical Reasons?
A: If you need to cancel due to flights changes or cancellations or medical reasons, we will move your vacation dates forward to the next available time that works for you, usually within the next twelve months. Most airlines will also allow you to move your flights forward within the next twelve months for those reasons, so you may not lose any money due to your change. We do charge $100 for trip date changes.

Q: How are refunds handled?
A: Refunds will not be given for early departures or no shows. Should your rescheduling not be possible the following applies. Any cancellation of a confirmed booking of more than 3 months prior to arrival will receive a full refund. Cancellation between 3 months and 1 month prior to arrival will receive a 50% refund. Any cancellation 1 month prior to arrival and the Rental Fee will be forfeited in its entirety.

Q: Do we require passports?
A: Yes. Travelling to the Dominican Republic requires a passport. All guests regardless of age need one including the children and infants.

Q: When should we book our Airline Reservations?
A:We recommend that you wait until the resort has accepted your reservations. Having your reservations confirmed in writing assures both of us that you will have the dates and accommodations requested before booking Airline Tickets that are difficult to change.

Q: What airport should we use?
A: The recommended airport is the Punta Cana International Airport(PUJ) located in Punta Cana, Dominican Republic.

Q: Are there any fees upon airport arrival.
A: Yes, There is a $10.00 Tourist Fee charged. Payable in Cash Only for each person in your group.

Q: How do we arrange Airport Transfers to the resort and back? Is there a fee.
A: Round Trip Airport Transfers from PUJ(Punta Cana)are FREE. LHVCFamily.com will arrange your airport arrival transfers to the Lifestyle Resort. Travel info must be provided 14 days prior to your arrival to ensure your free transfer. Once you are finished with Baggage Claim and Customs make your way out of the airport. Expect to see many drivers holding 8 ½ x 11 pieces of paper with names printed on them. Look for “Your Name and the Lifestyle Logo”. That person holding your name is your driver. The driver will take care of your luggage and assist you getting on the transportation vehicle supplied. The ride to the resort is about 25 minutes.

Your Departure Airport Transfer must be arranged by you. Two full days prior to your departure from the Resort, please contact Lifestyle VIP services to arrange with the resorts transportation department your return VIP Airport transfer. Please have all return flight details with you before calling.

Q: What is the Time Zone for the DR?
A: Local Time is Caribbean Eastern Time which is 4 hours less than Greenwich Mean Time (GMT-4). Daylight Savings Time is not practiced in the DR

Q: What does my All-Inclusive Fee include?
A: This fee covers all restaurants, beverages, and entertainment available to guests. V.I.P All-Inclusive bracelets. For a limited time members and members guests have the same access to all VIP areas. Non-motorized sports are included. Not only are beach chairs and towels included but also sun beds and bedside delivery of drinks and snacks by the Lifestyle Waiter/Waitress Staff. For further information contact VIP Customer & Guests Services in the resort.

Q: Is there a safe in the room? Is there a fee?
A: Yes. The Safe Lock & Key are $3 per day available at the front desk. The Resort every so often may waive the fee for a Limited Time period.

Q: At the resort are there Laundry Facilities?
A: No. There are no self-service washers and dryers. However, there are laundry services offered by the resort. In your closet is a white plastic bag and a form to complete. The form lists the type of clothing, number of items, and the cost. Complete the form, put it inside the bag with your laundry, and give it to the maid/housekeeper or leave it just inside the door in the morning.

Q: Will I need any electrical power adapters?
A: No. The resort uses similar electrical connections(plugs-outlets)as found in the U.S.

Q: Are pets allowed?
A: Sorry, the resort does not allow for animals except for those guests with special needs.

Q: Is the water safe to drink?
A: Guests are advised not to drink water from the faucet. Bottled water is provided, purified water is used in all cooking, and in the making of ice. Please remember to use bottled water when brushing your teeth and cleaning your toothbrush.

Q: While at the resort what security measures are taken?
A: The resort is well guarded 24/7

Q: Do the resorts offer Excursions?
A: Yes. You can make your arrangements at the resorts Excursion Desk.

Q: What type of Adult Entertainment is available?
A: Experience live entertainment shows, beach-party extravaganzas, exciting nightlife, and so much more offered within the area.

Q: Does the resort have Wi-Fi? Is there a Fee?
A: Presidential Suites Punta Cana: Wi-Fi is available for Free in the lobby. It is available elsewhere for a fee. Check with VIP services if additional help is required.

Q: Do the resorts have any special facilities for Children?
A: Presidential Suites Punta Cana: there is the “Kid’s Club” (Free of charge service between 9:30AM– 12:00 noon and 2:00 PM. – 5.00 PM.) on premise that will give them something to do everyday. Plus, a member of the Animation Staff will provide non-motorized water sport activities for your children.

Dream Suites & Dream Suites Bavaro: Daily program of activities for children and a “Kiddies Pool” are available.

 
Mexico FAQsTop

Q: How do I go about making a reservation?
A: The reservation is handle by us. To make a reservation you just fill out the easy to complete Reservation Request Form. We will then send you an invoice/rental agreement for your accommodations. You can securely make your payment using your Pay Pal Member Account or our PayPal Credit Card Services for non-members, whichever is convenient for you. Upon notice of receipt of your payment, your reservation details will be forwarded to Lifestyle, and they will send us a confirmation email that we will forward to you.

Q: How long does the reservation process take?
A: Acceptance of your reservation request from the resort usually only takes 24hrs to 48hrs. However, if your request is submitted on a Friday it is possible that it may not be processed until Monday when the office reopens over the weekend.

Q: Do we require passports?
A: Yes. Flying to Cancun, Mexico requires a passport. All guests regardless of age need one including the children and infants.

Q: When should we book our Airline Reservations?
A:We recommend that you wait until the resort has accepted your reservations. Having your reservations confirmed in writing assures both of us that you will have the dates and accommodations requested before booking Airline Tickets that are difficult to change.

Q: What airport should we use?
A: The recommended airport is the Cancun International Airport(CUN) located in Cancun, Mexico.

Q: Are there any fees upon airport arrival?
A: Mexico charges a fee to all tourists and business visitors arriving in the country. The fee is approximately US$22. The fees go to the Tourism Ministry to promote Mexican tourism. It is called a visitor's permit, known as a FMM (Forma Migratoria Multiple). Airlines normally collect the permit fee on behalf of the Mexican government and include the cost within the total airfare (under 'taxes and surcharges'), so in the majority of cases, there will be no need for you to pay the fee separately.

Q: How do we arrange Airport Transfers to the Cancun Resorts and back? Is there a fee?
A: Round Trip Airport Transfers from CUN(Cancun)are FREE. LHVCFamily.com will arrange your airport arrival transfers to the Lifestyle Resort. Travel info must be provided 14 days prior to your arrival to ensure your free transfer. Once you are finished with Baggage Claim and Customs make your way out of the airport. Expect to see many drivers holding 8 ½ x 11 pieces of paper with names printed on them. Look for “Your Name and the Lifestyle Logo”. That person holding your name is your driver. The driver will take care of your luggage and assist you getting on the transportation vehicle supplied. The ride to the resort is about 30 to 40 minutes.

Your Departure Airport Transfer must be arranged by you. Two full days prior to your departure from the Resort, please contact Lifestyle VIP services to arrange with the resorts transportation department your return VIP Airport transfer. Please have all return flight details with you before calling.

Q: How do we arrange Airport Transfers to Grand Oasis Tulum Resort from Cancun International Airport and back? Is there a fee?
A: Unfortunately airport transfers are not included to Tulum due to the fact it is about 2hrs away. Once you have your confirmation for the reservation, you will send us the flight information and we will coordinate with Lifestyles “INTraveL Dept “ so we can arrange your round trip Airport transportation. We then would be able to let you know the exact cost of the transportation.

If you choose to arrange your own Airport Transfers there are shared & private service transportation available. The Shared Services(shuttle)will cost less. However, the private transportation services are very competitive and can be a better value. Private Services rates are based on per vehicle type not per person. Example for Round Trip: up to 3 passengers $135, up to 7 passengers $160, up to 10 passengers $175.

Q: Are the room accommodations guaranteed?
A: No one in the Travel/Hospitality industry “guarantee“ an accommodation. That is due to the fact they have to allow for Extreme Circumstances and the ever-possible human error that would prevent a guest from receiving the accommodations requested. However, To put your mind at ease the chances of not getting the accommodations requested from Lifestyle are highly unlikely due to the constant reservation monitoring done.

Q: What if we have to cancel our reservations for Flight Changes or Medical Reasons?
A: If you need to cancel due to flights changes or cancellations or medical reasons, we will move your vacation dates forward to the next available time that works for you, usually within the next twelve months. Most airlines will also allow you to move your flights forward within the next twelve months for those reasons, so you may not lose any money due to your change. We do charge $100 for trip date changes.

Q: Are the Accommodations air conditioned?
A: Yes, All suites are air-conditioned.

Q: What does my All-Inclusive Fee include?
A: This fee covers all restaurants, beverages, and entertainment available to guests. V.I.P All-Inclusive bracelets. For a limited time members and members guests have the same access to all VIP areas. Non-motorized sports are included. Not only are beach chairs and towels included but also sun beds and bedside delivery of drinks and snacks by the Lifestyle Waiter/Waitress Staff. For further information contact VIP Customer & Guests Services in the resort.

Q: Are spa services available?
A: Yes. Spa Services are available for an additional charge. Check with the spa for specials offered to members and members guests. Usually a 15% discount.

Q: Does the resort have Wi-Fi? Is there a Fee?
A: Yes. Wi-Fi- is available for an additional fee. However, there are many VIP areas where Wi-Fi is available for free.

Q: Are there any offsite activities available?
A: There are many off of the resort activities($)for Sea Aquariums, Dinner Shows, Boat Rides, and more. See the resorts excursion desks for further information.

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